Property pack — address, type, area, vacant or occupied status, drawings or explicit note that none exist, authorised decision-maker, and local access contact. Evidence pack — labelled room photos, defect close-ups, short walkthrough video, and any inspection notes.
Constraints pack — working hours, lift or stair limits, neighbour conditions, protection needs, and representative authority. Intent pack — renovation depth, rooms in scope, finish level, open selections, budget band, exclusions, and preferred quote structure.
Governance pack — milestone report expectations, approval turnaround, payment evidence rules, and communication channel. If any of these are missing, treat the first reply as a scoping conversation, not a final remote quote.