How long before I receive a proposal?
After a complete brief — and a site review when needed — we typically issue a scoped proposal within one business day. Complex commercial or multi-unit programmes may need longer, which we flag up front.
A clear path from concept to completion
Every HYMRO engagement — villa renovation, office fit-out, commercial build, or remote-managed diaspora project — follows the same milestone framework so scope, budget, and quality stay visible.
- 01
Consultation
We review your goals, property condition, constraints, and timeline — in person in Syria or by video call if you are abroad. You leave with consultation notes, whether a site survey is required, and what to send for a proposal.
- 02
Scope & proposal
You receive a written scope, material allowances, exclusions, milestone-based pricing, and a draft programme. You approve this baseline before procurement or demolition — including who may sign change orders.
- 03
Design coordination
Layouts, finishes, joinery, and technical coordination are aligned with your intent and local requirements. You approve sample boards and key specifications before bulk orders, so remote clients can sign off without standing on site.
- 04
Construction
Licensed trades work under daily site discipline. Hold-point inspections at rough-in and finish stages are logged before walls close. You receive weekly photo packs plus fuller milestone reports at structure, MEP, and finishes before the next payment gate.
- 05
Handover
Final walkthrough, snag list close-out with photos, as-built notes, and maintenance guidance for finishes and systems. You keep records that match what was actually installed — ready for property care or a later upgrade.
What you receive and approve at each gate
The process is the same for local and overseas owners. WhatsApp speeds clarification; the artefacts below are the filed record.
| Gate | You receive | You approve |
|---|---|---|
| Consultation | Notes, survey need, brief checklist | Whether to proceed to a scoped proposal |
| Scope & proposal | Inclusions, exclusions, allowances, payment gates | Written baseline before demolition or procurement |
| Samples & design | Boards, labelled photos, lead times | Finish lock before bulk orders |
| Construction hold points | Weekly pack + structure / MEP / finishes reports | Next payment stage after labelled evidence |
| Handover | Snag close-out, as-built notes, care guidance | Practical completion and defects list |
Living abroad?
The same five stages apply to overseas owners. Reporting, approvals, and WhatsApp access are built into Project Management and our Overseas Syrians pathway — so you are never guessing what happened on site.
Process FAQs
What do I receive at each stage?
Consultation notes and next steps; a written proposal with milestones; finish samples and drawings for approval; photo and video progress packs during construction; snag list and handover records at completion.
How do construction milestone payments work?
Your proposal sets a phased payment schedule tied to measurable gates — typically after scope approval, then after structure or MEP hold points, finishes packages, and snag close-out. Stage amounts are confirmed in writing for your programme; full payment up front is not required, and we do not publish a generic industry percentage chart.
Can the process run entirely remotely?
Yes for many residential and renovation programmes. You approve scope and finishes from abroad while HYMRO supervises site. See our Overseas Syrians page for the remote communication model.
Who checks quality if HYMRO also builds?
The same project lead owns hold points, sample lock, and snag close-out with photo evidence you can audit. If you want a separate third-party inspector for pre-purchase or an independent structural opinion, we can work alongside that report — we do not pretend independence we do not have.
What is the difference between site supervision and project management?
Site supervision (إشراف) is the on-site check that work matches drawings and hold points. Project management also owns scope baseline, budget, variations, reporting, and handover records. HYMRO productises both under Project Management; public-tender contractor classification grades do not replace those artefacts on a private villa or office.
What handover documents should I keep for maintenance?
Keep the closed snag list with photos, finish specifications, MEP locations, warranty contacts, and any care notes for wet areas and marble or joinery. Property Services can take over from those same records.
Ready to start?
Share your property location and brief. We confirm receipt and outline the next consultation step.