Phase 1 — Consultation and survey: walk the property, note structural constraints, moisture or MEP risks, and your finish expectations. Agree a concept layout before demolition starts.
Phase 2 — Scoped proposal: receive milestones, material allowances, lead times, and a phased payment schedule. Overseas clients should approve this document before deposits are released.
Phase 3 — Demolition and rough works: strip-out, structural openings if required, and first-fix MEP. Photo documentation at this stage prevents disputes about what sat behind existing walls.
Phase 4 — Second fix and finishes: plaster, flooring, joinery, kitchens, bathrooms, and feature lighting. Snag lists begin here — do not wait until the final day.
Phase 5 — Handover: final walkthrough, snag resolution, and as-built notes for maintenance. Request care guidance for marble, wood, and mechanical systems you have invested in.